FAQ,S

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❓ Frequently Asked Questions (FAQs) – Beitora Dress

1. How do I place an order?

Placing an order at Beitora is quick and easy:

  • Browse our women’s fashion collection and select the dress you love.

  • Choose your size, color, and quantity. To find your best fit, please check our Size Guide on the product page.

  • Click “Add to Cart” and proceed to checkout.

  • Enter your shipping and payment details to complete your purchase.

2. What payment methods do you accept?

We accept secure payments via:

  • Credit/Debit Cards (Visa, MasterCard, etc.)

  • PayPal

  • Shop Pay / Apple Pay / Google Pay

  • Cash on Delivery (in selected regions only)

3. How can I track my order?

Once your dress is shipped, you’ll receive a tracking number via email. You can track it by:

  • Logging into your Beitora account

  • Visiting our Order Tracking page

4. How long does shipping take?

Delivery times depend on your location:

  • Standard Shipping: 3–7 business days

  • Express Shipping: 1–3 business days

  • International orders may take longer

Check our [Shipping Policy] for full details.

5. Can I change or cancel my order?

Yes, but only if it hasn’t shipped yet. Please email us at support@beitora.com within 12 hours of placing your order with your order number.

6. What is your return policy?

We accept returns within 7 days of delivery for unused, unworn dresses in their original packaging.
For full details, visit our [Return & Refund Policy] page.

7. What if I receive a damaged or wrong dress?

We sincerely apologize if this happens. Please contact us within 48 hours of delivery with:

  • Your order number

  • Clear photos of the dress and packaging

We’ll arrange a replacement or refund right away.

8. Do you ship internationally?

Yes! Beitora ships worldwide. Shipping costs and delivery times vary by country.
Check our [Shipping Policy] for more details.

9. Do I need an account to order?

No, you can check out as a guest.
But creating an account helps you track your orders easily and speeds up future checkouts.

10. How can I contact Beitora support?

We’re always here to help 💌

📧 Email: support@beitora.com
📞 Phone/WhatsApp: +[Your Number]
Or use our Contact Us page to message us directly.

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